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80 Acres Farms
Customer Service
Hamilton, OH, USA
At 80 Acres Farms, we're on a mission to change the way the world eats—and we're looking for people who want to help us do it.
We grow pesticide-free salads, herbs, microgreens, and salad kits in smart vertical farms that produce more food with far fewer resources—using up to 95% less water and renewable electricity, with no reliance on weather or seasons. Our produce is available in more than 17,000 retail locations nationwide, including Kroger, Whole Foods, HEB, and The Fresh Market, and reaches food service partners across the country year-round.
What makes this possible is a combination of people, technology, and purpose. Our proprietary growing platform, developed by our technology subsidiary, Infinite Acres, provides our teams with real-time data and control over every aspect of the growing environment—making our farms among the most advanced in the world. We operate commercial farms in Ohio, Kentucky, Georgia, Texas, South Carolina, and Colorado, packhouses in Indiana, Virginia, and Washington, and research and development facilities in Arkansas, Israel, and the Netherlands.
We've grown significantly through the acquisitions of Kalera and Soli Organic, and we're just getting started.
If you're passionate about sustainability, food, and building something that matters, we'd love to have you on the team.
The Impact You'll Make
At 80 Acres Farms, we are transforming the way food is grown and delivered—bringing fresh, flavorful, sustainably grown produce closer to people every day. We believe great service is a critical part of that promise. As a Lead/Senior Customer Service Specialist, you will play a central role in ensuring our customers experience that difference, every order, every interaction, every time.
You will own service execution across a portfolio of customer accounts, operating at the intersection of supply chain, sales, and customer partnership. This is not a reactive role—it is a proactive, insight-driven position where you anticipate challenges, solve problems before they escalate, and continuously raise the bar for service performance.
As a trusted operational partner to Account Managers and a key point of contact for customers, you will translate data into action, manage complexity with confidence, and help build strong, lasting relationships. From navigating demand variability to improving processes and driving accountability, your work will directly support our mission to deliver exceptional quality with consistency and care.
What You’ll Be Responsible For
What You Bring
Minimum Qualifications
Preferred Qualifications
Working at 80 Acres Farms
At 80 Acres Farms, we believe taking care of our people is just as important as taking care of our plants. Our benefits are designed to support your health, your family, and your future.
Paid time off, sick time, and leave benefits are offered in accordance with state and local laws and may vary depending on where you work.
Our Hiring Commitment
80 Acres Farms is proud to be an equal opportunity employer. You’re defined by more than just your job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions, your take on the world, and everything else that makes you unique. We strive to be to be a place where a diverse mix of talented people want to come, stay, and do their best work.
80 Acres Farms participates in E-Verify. As required by law, your employment with the Company is contingent upon you providing legal proof of your identity and authorization to work in the United States. Employment decisions are made without regard to protected characteristics. All candidates will be given the same consideration.
