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Bolt
We’re looking for a Senior UX Researcher who can effectively balance user-centred and business aspects while negotiating between. You'll play a key role in understanding and translating customers' needs into actionable insights that fuel business growth. Every day, tens of millions of people worldwide use Bolt to move around. As the research lead in the Ride-hailing team, you'll be responsible for leading all global user research related to Riders and/or Drivers, which is critical to the business's success.Locations: Tallinn, Estonia | Berlin, Germany
UX Researchers at Bolt deliver critical user insights to unlock business outcomes. You’ll investigate problems that require a deep understanding of the business and a holistic research approach, blending user insights with competitor, market and industry insights. The scope of research requires rigorous mixed-methods user research, including remote interviews, field research, surveys and competitor benchmarks.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Bolt’s Product and Design teams tackle everyday challenges at scale. From rides to food to rentals, we turn complex problems into simple, useful solutions that make cities for people, not cars. The work is fast, collaborative, and full of opportunities to learn, grow, and shape urban life for millions.
Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks.
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
