Gearsupply is the leading online marketplace for buying and selling AV equipment. Our mission is to connect buyers to the most comprehensive inventory of professional audio, lighting, and video gear — and to give sellers maximum visibility across the internet. With exceptional customer service, verified payments, trusted shipping partners, and significantly lower fees than alternatives, Gearsupply is redefining how production professionals buy and sell gear online.

Role Overview

We are looking for a proactive, digitally savvy Internet Sales Specialist to generate inbound leads and drive marketplace activity through online communities. This role focuses on engaging with buyers in Facebook groups, forums, Discord servers, subreddits, and industry-specific communities, as well as responding to comments and messages on Gearsupply’s social media pages. You’ll promote inventory, match buyers with listings, and collect contact information to route into our CRM for follow-up by our sales team.

This is a great role for someone who is social, persuasive, and comfortable having many online conversations across multiple platforms.

Department: Administrative
Employment Type: Part Time
Location: Remote
Workplace type: Fully remote
Compensation: R15,000 / month

Key Responsibilities

Community-Based Sales Outreach

Participate in AV-related online communities to identify buying opportunities and promote relevant inventory.
Comment, post, and reply to people who are actively seeking gear.
Build a helpful, trustworthy presence in each community while respecting group norms.

Social Media Engagement

Monitor comments, replies, and DMs across Gearsupply’s social platforms.
Respond quickly and clearly to questions about products, pricing, availability, and logistics.
Direct potential buyers to listings and encourage them into the sales pipeline.

Lead Capture & CRM Handoff

Gather names, contact details, and product needs from interested prospects.
Enter qualified leads into the CRM with accurate notes.
Ensure smooth handoff to sales reps for follow-up and closing.

Marketplace Awareness

Stay aware of new listings, high-demand inventory, and trending product categories.
Promote featured or fast-moving items across appropriate groups and communities.
Identify common buyer requests and share insights with the sales and marketing teams.

General

Maintain a friendly, professional online voice that aligns with Gearsupply’s brand.
Manage multiple conversations simultaneously.
Meet weekly targets for engagement and lead generation.

Skills, Knowledge and Expertise

Qualifications

Excellent American English communication skills — clear writing, correct grammar, and a natural, conversational tone.
Spanish language skills are a strong bonus (reading, writing, or conversational).
Experience with Facebook groups, forums, and other online communities.
Experience in technical equipment sales.
Strong organizational skills and comfort handling many conversations at once.
Previous experience with CRM systems (HubSpot preferred) is a plus.
Friendly, approachable communication style with a strong sense of online etiquette.

Benefits

Additional compensation: R1000 per lead with a qualified conversion

About Gearsupply

Gearsupply is the leading online marketplace for buying and selling AV equipment. Our mission is to provide buyers with the most comprehensive inventory of listings and to provide sellers with maximum exposure all across the internet. By focusing on customer service, a safe payment process, and reliable shipping partners, we strive to provide the best online marketplace all while keeping our fees significantly lower than alternatives.

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Our Hiring Process

Stage 1:

Applied

Stage 2:

Introductory Call

Stage 3:

PI Assessment

Stage 4:

Virtual Interview

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