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Operations, Customer Service
United States · Remote
Healthcare Price Transparency APIs and Data Products
At Serif Health, we are taking the complexity out of the cost of healthcare. Our mission is to make healthcare pricing and contracting more transparent, easier to understand, fairer, and ultimately more affordable for all. New price transparency regulations have made a wealth of healthcare pricing and reimbursement data publicly available for the first time, but it is still extremely hard to ingest, organize, and actually use this data to understand the cost of care. That’s where we come in. Serif Health is building healthcare price intelligence data products and APIs to power the future of more transparent healthcare.
Our world class team aggregates, enhances, and distributes trillions of healthcare pricing data points each month for over 300 B2B & Enterprise customers. Thanks to our tight focus and high level of expertise, we have strong paid customer traction, high NPS and inbound referral rates, and a top 1% balance sheet.
We are excited to add new team members motivated by our mission, passionate about making a difference in healthcare, and who have a track record of being the best at what they do.
As a member of the Customer Operations & Strategy team at Serif Health, you will play a critical role in engaging with our 200+ active customers, driving key initiatives to support the company’s scaling efforts, and leading cross-functional initiatives across data, revenue, product, and engineering. You will also play a key role in defining and executing the growth strategy for Serif Health’s new verticals.
You will wear a lot of different hats and manage stakeholders across multiple customer organizations. We are seeking collaborators who thrive in fast-paced environments, enjoy working directly with customers, and love solving ambiguous, data-rich problems to untangle healthcare pricing and make an impact.
Our ideal candidate will have:
At Serif Health, we value our team and are committed to providing a rewarding and supportive work environment. As a part of our team, you will enjoy:
Serif Health was founded with a mission to make the US healthcare system more transparent, efficient, and affordable for everyone - and we believe working on healthcare should be a healthy experience. We are fully remote and offering competitive salaries and equity plans. While we are headquartered in California, our team has the flexibility to work from wherever they choose as long as they’re able to join meetings remotely and complete their work.
